After I signup for the service online, how long will it take for my account to get activated?
Your account will be activated instantly if you paid by one of the virtual gold backed currencies we support. If you paid by credit card your payment and account will be verified first. Then your account will be activated. Your pin number will be displayed on the thank you page and instructions will be emailed to your email address you used to sign up with. If you entered an incorrect email address you will not receive your email confirmation with instructions and will have to contact email@example.com.
If I make a call and no one answers will I have to pay any charges?
No. As long as the call isn't answered you will not have to pay any money from your account.
If you dial a wrong number, or the call is answered by an answering machine or picked up by voice mail you will be charged for the connection time.
Why should I use your Diamond communication service when I could use a calling card from a local telecom company?
There are a few reasons you are better served with the Diamond service. Our rates are much better. Our service is much better. A calling card from a telecom company will cost you at least 2-10 times more money. Their customer service will be virtually nonexistent. I'm sure you have personal experience with this.
Our customer service as well as our cutting edge services are light years ahead of the telecom companies. You might ask yourself why this is so. The reason is WE MUST make money to survive. The best way to make money is to provide a valuable service at good pricing.